Frequently Asked Questions
Script Requests
It is generally not appropriate for doctors to write and provide prescriptions without an appointment.
Only under exceptional circumstances, your doctor may agree to provide a short term prescription, for which there will be a private fee charged.
Referral Requests
It is generally not appropriate for doctors to write and provide referrals without an appointment.
Only under exceptional circumstances, your doctor may agree to provide a referral for a known issue, for which there with be a private fee charged.
Results
If you have had test done, we recommend you book another appointment to discuss the results with your GP. If your GP receives any results that require further investigation, discussion or action we will contact you through a text message, letter sent in the mail or a phone call.
It is important that we have your current contact details. Please let reception know if you need to update your phone number or address.
Please don’t assume no news is good news. Our reception staff are able to advise if your GP has marked your result with a recall action, they are not able to tell you a specific result and we suggest you see your GP for this information.

